Certified in accordance with ISO 9001:2015

The quality management system of the Springer GmbH is now certified according to ISO 9001:2015. Therefore we were audited byTÜV Süd.
  • In the course of the revision we rethought and extended the following areas of activity:
  • The strategic direction of the organisation
  • A specification of the relevant, interested parties (f. e. target groups)
  • The ascertainment of the comprehensive and systematic process management
  • Exact definition of responsibilities
  • Identification of risks and chances (risk management)
  • A restructuring of the knowledge management

This revision of the standard drives more attention to the process optimization, which is already the main focus for us at Springer in the last few years.